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How slotsroom Handles Your Personal Information

Your account at slotsroom involves real data — your name, email, payment details tied to PayPal, Venmo, or Play+, and your activity in the lobby.

PayPal, Venmo & Play+ data handled securelyYou can request, correct, or delete your dataAccount activity kept only as long as requiredNo data sold to third-party advertisersContact our privacy team directly anytime
slotsroom How slotsroom Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy Rights

Questions about your data don't need to wait. Whether you want to see what we hold, ask us to correct something, or start a deletion request, our privacy support paths are open. Use whichever channel fits how you work — live chat for quick back-and-forth, email for detailed requests, or your account settings for routine updates.

Team online

Live Chat

Start a live chat session from any page in your account dashboard. A support agent can pull up your data summary or escalate a formal privacy request on your behalf.

Email Privacy Team

Send a written request to our privacy team at the address listed in your account settings. We respond to data access and deletion requests within the timeframe required by applicable state law.

Account Settings

Log in, head to Account Settings, and use the Privacy section to update your communication preferences, review stored payment methods, or download a copy of your account data.

HOW WE PROTECT IT

Data Security, Cookies, and Account Retention

Keeping your account data safe is not a checkbox exercise. We use SSL encryption on every page, two-factor authentication during login, and tokenization when your PayPal or Play+ details pass through our payment layer. Cookies help us remember your session state and keep the lobby loading correctly on mobile — you can manage non-essential cookie categories through the consent banner that appears on your first visit. Data is retained only as long as your account is active or as required by financial record-keeping rules; once an account is closed, personally identifiable information is removed on the schedule your state's applicable law sets out.

Encryption in Transit

Every page and every transaction — including PayPal deposits and Play+ top-ups — runs over SSL. Your session data does not leave your device unencrypted at any point in the flow.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand lobby navigation. You can accept, reject, or adjust non-essential cookies through the preference panel on your first visit.

Retention Schedule

Active account data is kept while your account is open. After closure, we remove identifying details on the timeline that applicable state financial regulations require — not a day longer.

Third-Party Access

Payment processors like PayPal and identity-verification partners receive only the data they need to complete a specific task. We do not hand over full account profiles to any outside party.

Common Questions About Your Data at slotsroom

If something about how we handle your information isn't clear from the sections above, these questions cover what account holders in eligible states ask us most often. For anything not listed here, live chat or the privacy email address in your account settings is the fastest path to an answer.

We collect your name, date of birth, state of residence, government-issued ID details, and the payment method you use — such as a PayPal email or Play+ card number — along with device and session logs.

Yes. Log in, go to Account Settings, and use the Privacy section to submit a data access request. We'll compile and send your data within the timeframe your applicable state law requires.

Send a deletion request via the privacy email listed in your account settings or start a live chat. We process deletions in line with state financial record-keeping rules once your account is closed.

Only the payment processor handling your specific transaction receives those details. We do not share your Venmo handle or PayPal email with advertisers or unrelated third parties at any point.

We use session cookies to keep you logged in and analytics cookies to improve lobby navigation. Non-essential cookies can be adjusted through the preference panel that appears on your first visit to the site.

State privacy rights vary. Where applicable state law grants you rights to access, correct, or delete your data, we honor those requests. Reach our privacy team to confirm which rights apply to your state.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.